Contact information

Need Assistance?

We’re here for you.

If you have any questions, concerns, or feedback about your order, our dedicated customer support team is ready to help. You can reach us through our contact page or by emailing us directly at info@bymagnova.com

Support Hours:

Mon–Fri: 09:00–17:00

Sat: 11:00–15:00

Sun: Closed

A Note on Busy Periods

During high-demand moments such as sales or new product drops, our team works around the clock to prepare and ship your orders as quickly as possible. On rare occasions, there may be a slight delay—but we promise, it’s worth the wait.